If you’re a homeowner or landlord, you’re responsible for maintaining the pipes inside your home. You will need to hire a plumber to clear blockages for your home (or for your tenants).
We manage the street drainage system and can help with sewer blockages.
Call us to report the problem at 315-448-2489. We will send a crew to flush the vent outside your home. If you are a homeowner or a landlord and we can’t fix the problem, you will need to hire a plumber.
If you need to flush your cellar drain, you will need to hire a plumber.
We maintain the storm drains (also known as catch basins) in the city. They collect water during storms. If you see a basin that needs to be cleaned, cleared, or repaired, contact us at 315-448-2489.
You can help us by keeping catch basins clear of leaves and litter.
If you’re a property owner, you need to maintain your own sewer vent pipe and cap.
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Homeowners and landlords will need to contact your plumber to remove the debris from the sewer vent pipe.
You can buy a sewer vent cap at a hardware or home improvement store.
Don’t put fat, oil, or grease down your sink, toilet, or any drain. They can clog your plumbing and the city's sewer system. It's bad for your pipes and can lead to expensive repairs.