Mayor Walsh Announces Reopening of New City Offices at One Park Place

Published on August 28, 2023

Mayor Walsh announced the reopening of City offices after being temporarily closed to walk-in visitors. The closure was part of the move of City offices from City Hall Commons to One Park Place, a new location at 300 South State Street. The following departments and divisions have been relocated to floor 7 at One Park Place and will reopen to the public on Tuesday, August 29:

  • Citizen Review Board
  • Code Enforcement
  • Mayor’s Office to Reduce Gun Violence
  • Neighborhood and Business Development
  • Neighborhood Watch
  • Planning and Sustainability
  • Syracuse Fire Department: Bureau of Fire Prevention
  • Syracuse Police Department: Ordinance Enforcement
  • Syracuse Police Department: Office of Professional Standards

Visitors will need to check in with the building security attendant on floor 1 before they can access the elevator to reach City offices. The main entrance to One Park Place should be accessed from South State Street.

The City’s Central Permit Office reopened on Friday, August 25 and has a separate entrance located on the south side of the building, on East Onondaga Street. Limited off-street parking is available for visitors at the One Park Place parking lot, located at 343 East Onondaga Street.

“I am excited about what this move means to the people we serve,” said Mayor Walsh. “The new Central Permit Office is more easily accessible and offers a one-stop shop for anyone needing assistance with permits, licenses, and inspections. All other departments and divisions are now located on the same floor, with a central reception and waiting area. The change allows us to deliver more efficient services and improves the overall experience for visitors. We look forward to welcoming the community into the new space.”

For more information, including operating hours for all offices, please visit syr.gov/departments.