Explore this page to learn about your responsibilities, how make service requests, and more.
Learn about your recycling responsibilities, what materials can and can’t be recycled, and more.
Bulk items are large items, such as furniture, that can’t fit inside a trash can or bag. Call Cityline at (315) 448-CITY (2489) to request your bulk setout.
In addition to regular trash and recycling pickups, you're also allowed to dispose of yard waste and construction debris—but only on certain days during the year.
The Municipal Violations Bureau (MVB) handles Health and Sanitation Violation ticket disputes and hearings for illegal set-outs and cart violations issued by the Department of Public Works (DPW).
The City expanded the sanitation cart program citywide in September 2023. With the program in full force, here is where you can get all your questions answered about the new cart program.