Accountability, Performance & Innovation

We are a group of innovators and change-makers that are striving to make the City of Syracuse more effective and equitable for residents by catalyzing the city government to be more responsive, experimental, and informed by evidence. Our functional expertise lies in areas such as project management, design thinking, data analytics, geospatial analysis, and more.

The services we provide to city departments includes:

  • Process Improvement
  • Project Management
  • Change Management
  • Performance Management
  • Innovation & Data Training's
  • Problem-Oriented Innovation   
  • Geo-spatial Analysis
  • Data Analytics & Visualization
  • Open Data 
  • Human-Centered Design
  • Resident Centered Civic Engagement
  • Program Evaluation   


Our three pillars of work include:

  1. Experimental & Responsive Government
  2. Responsible Use of Data for Public Impact
  3. High Performing City Government