Department: City Payment Center
City of Syracuse residency is required for this position. If you are not a resident, you have six (6) months from your date of hire to establish residency.
Job Description
The work involves responsibility for directing visitors to governmental offices and giving information concerning business conducted by those government agencies. This is routine work involved in giving directions and answering questions relating to the location or nature of business of governmental agencies. Employees in this class must be courteous in dealing with the public and be able to give verbally information clearly. Employees in this class do not exercise supervision.
Typical Work Activities
- Gives information verbally to the public regarding the location and function of government agencies.
- May give information to the public over the telephone regarding the location and function of government agencies.
- May place and receive telephone calls and route information as necessary.
- May act as messenger for governmental agencies.
- May maintain bulletin boards and furnish offices and meeting rooms as necessary with supplies.
- May perform routine, elementary clerical tasks while stationed as information aide.
Knowledge, Skills, Abilities
- Good knowledge of functions and layout of government offices to which assigned
- Ability to give information verbally
- Ability to relate well with the public
Minimum Qualifications
None
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Retirement plan
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The Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. The City also complies with 31 CFR part 51. If you have a disability for which you wish special accommodation to be made, contact the Office of Human Resources at 315-448-8780 or personnel@syr.gov.
The City of Syracuse may conduct a criminal background check with regard to the employment sought.