Department: Neighborhood and Business Development
City of Syracuse residency is required for this position. If you are not a resident, you have six (6) months from your date of hire to establish residency.
Job Description
The work involves responsibility for performing technical work, involving the processing of permit applications, calculating fees, issuing permits, and reviewing development plans for zoning compliance and completeness. An employee in this class receives, logs, routes, and tracks various permits being processed; provides information to developers, contractors, homeowners, members of the public and private agencies at the counter and by telephone; and maintains related files and records. General supervision is received by a higher-level employee. Does related work as required.
Typical Work Activities
- Assists the public at the counter, processing plans, forms and permit applications for zoning procedures, and entitlements.
- Reviews permit applications, plans and specifications for compliance with applicable codes and standards; calculates fees in accordance with established fee schedules; inputs information into computer.
- Advises developers, contractors, homeowners, members of the public and private agencies at the counter and by telephone on matters pertaining to zoning codes, plan requirements, specific plan regulations, permitting and plan checking procedures, and other information required by law.
- Maintains permit forms and handout materials related to permit requirements and issuance, and provides clerical assistance.
- Responds to inquiries and provides information related to permit procedures, policies and functions at the counter and over the telephone.
- Coordinates the tracking, routing, and filing of plans and permits.
- Calculates and determines a variety of fees for permits, taxes and other charges.
- Maintains records and logs of plans and applications submitted; directs the filing and routing of plans and permits appropriate staff.
- Works with staff to complete permit applications and track various permits being processed.
- May assist with departmental clerical activities.
Knowledge, Skill, and Abilities
- Good knowledge of processes and procedures associated with various zoning permits.
- Good knowledge of record keeping and records management practices.
- Good knowledge of zoning codes and requirements.
- Good knowledge of personal computers and related software applications.
- Ability to consistently use good customer service practices.
- Physical condition commensurate with the demands of the position
Minimum Qualifications
Two (2) years of work experience, or its part time equivalent, issuing permits in a municipality or similar organization, which requires the interpretation and application of policies, rules, and regulations.
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Retirement plan
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The Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. The City also complies with 31 CFR part 51. If you have a disability for which you wish special accommodation to be made, contact the Office of Human Resources at 315-448-8780 or personnel@syr.gov.
The City of Syracuse may conduct a criminal background check with regard to the employment sought.