Winter Service Requests

Residents can report snow related concerns or make service requests to Cityline.

Phone

Call (315) 448-CITY (2489)
Press #1 if you have a sewer emergency
Press #2 to submit a service request

*When calling Cityline after-hours, leave a message with your service request for our Public Works team.

Online

Go to goto.syr.gov/cityline
Submit a service request
Add address under file a property based complaint
Press Submit a Request

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