Water Department Directory

 

Emergency Services

24/7 Emergency Services: 315-448-8360


Main Water Department Office

Commissioner: Robert Brandt
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340
Email: WaterOperations@syr.gov


Service Applications

Phone: 315-448-8346 or 315-448-8347

Applications include:

  • Lead Service Replacement Program
  • Hydrant Applications
  • Domestic Service Applications
  • Fire Service Applications

Skaneateles Lake Watershed Program

Phone: 315-448-8344


Water Operations and Maintenance Office

Superintendent: David Newmiller
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340
Email: WaterOperations@syr.gov

Additional Services:

  • 24/7 Emergency Services: 315-448-8360
  • Meter Testing and Repairs: 315-448-8357

Water Finance Office

Billing and Meter Reading

Utility Billing Supervisor: Emily Woods
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8238
Email: WaterFinance@syr.gov

Additional Service:

  • Payment Plan Service: 315-448-8238

Water Quality Management Office

Water Quality Manager: Michael Lynn
Address: 20 West Genesee Street, Skaneateles, New York 13152
Main Number: 315-448-8366
Fax: 315-685-8160
Email: WaterQuality@syr.gov