Emergency Services
24/7 Emergency Services: 315-448-8360
Main Water Department Office
Commissioner: Robert Brandt
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340
Email: WaterOperations@syr.gov
Service Applications
Phone: 315-448-8346 or 315-448-8347
Applications include:
- Lead Service Replacement Program
- Hydrant Applications
- Domestic Service Applications
- Fire Service Applications
Skaneateles Lake Watershed Program
Phone: 315-448-8344
Water Operations and Maintenance Office
Superintendent: David Newmiller
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340
Email: WaterOperations@syr.gov
Additional Services:
- 24/7 Emergency Services: 315-448-8360
- Meter Testing and Repairs: 315-448-8357
Water Finance Office
Billing and Meter Reading
Utility Billing Supervisor: Emily Woods
Address: 101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8238
Email: WaterFinance@syr.gov
Additional Service:
- Payment Plan Service: 315-448-8238
Water Quality Management Office
Water Quality Manager: Michael Lynn
Address: 20 West Genesee Street, Skaneateles, New York 13152
Main Number: 315-448-8366
Fax: 315-685-8160
Email: WaterQuality@syr.gov