Water Department Directory

24/7 Emergency Services: 315-448-8360

Joseph Awald PE, Commissioner
101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340
Fax: 315-473-2608
Email: WaterOperations@syrgov.net 

All service applications: 315-448-8346 or 315-448-8347
*Lead Service Replacement Program
*Hydrant Applications
*Domestic/Fire Service Applications

*Skaneateles Lake Watershed Program: 315-448-8344

Water Operations/Maintenance Offices
Joseph DiFlorio, Superintendent
101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8340 (Non-Emergency)
Fax: 315-473-2608
Email: WaterOperations@syrgov.net
*24/7 Emergency Services: 315-448-8360
*Meter Testing/Repairs: 315-448-8357

Water Finance Office (Billing/Meter Reading)
Emily Woods, Utility Billing Supervisor
101 North Beech Street, Syracuse, New York 13210
Main Number: 315-448-8238
Fax: 315-448-8262
Email: WaterFinance@syrgov.net 
*Payment Plan Service: 315-448-8238

Water Quality Management Office
Michael Lynn, Water Quality Manager
20 West Genesee Street, Skaneateles, New York 13152
Main Number: 315-448-8366
Fax: 315-685-8160
Email: WaterQuality@syrgov.net